PRIVACY POLICY
Last Updated: July 2026.
At Curated by Ticha, your privacy matters. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and the choices you have regarding your information.
We are committed to collecting only the information necessary to provide our travel planning services and to handling your personal information responsibly, securely, and transparently.
This Privacy Policy explains how Curated by Ticha collects, uses, stores and protects your personal information when you use this website or contact us regarding our services.
What information we collect
Depending on how you interact with Curated by Ticha, we may collect the following types of personal information.
Information you provide directly
This may include:
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Your name
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Email address
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Details about your travel plans, including destinations, travel dates, budget and number of travellers
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Any information you choose to include in your enquiry or correspondence
Information provided during travel planning
Where relevant to the services you request, you may also choose to provide information that helps us personalise our recommendations, such as:
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Accessibility requirements
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Dietary preferences
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Mobility requirements
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Accommodation or travel preferences
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Other information you voluntarily share that is relevant to planning your journey
Providing this information is entirely optional and only where it is relevant to the services you request.
How we use your information
We use your personal information only where it is necessary to provide our services or respond to your enquiry.
Depending on the circumstances, we process your personal information where it is necessary to perform our contract with you, respond to your enquiry, comply with legal obligations, pursue our legitimate business interests, or where you have given your consent.
This may include:
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Responding to your enquiries and requests
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Providing travel planning and consultation services
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Personalising travel recommendations based on the information you choose to share
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Communicating with you throughout your planning experience
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Maintaining internal records related to the services we provide
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Meeting legal, regulatory or accounting obligations where required
We do not sell your personal information or use it for unrelated marketing purposes.
How we share your information
We do not sell, rent or trade your personal information.
We will only share your personal information where it is necessary to provide the services you have requested, where you have asked us to do so, or where we are required to do so by law.
For example, and where relevant, this may include:
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Introducing you to a hotel or travel supplier at your request
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Helping facilitate arrangements with a local service provider, such as a driver, guide or other travel-related partner
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Sharing information with professional advisers or service providers who support the operation of our business, where necessary
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Complying with legal or regulatory obligations
Where personal information is shared, we only share the information that is necessary for the specific purpose.
How we protect your information
We take appropriate technical and organisational measures to help protect your personal information from unauthorised access, loss, misuse or disclosure.
Personal information is stored using reputable service providers and is only accessible where necessary for the operation of Curated by Ticha.
While no method of electronic storage or transmission can be guaranteed to be completely secure, we take reasonable steps to protect the information entrusted to us.
How long we keep your information
We retain personal information only for as long as it is reasonably necessary to fulfil the purposes for which it was collected, including providing our services, responding to enquiries, complying with legal obligations and resolving any disputes.
When personal information is no longer required, we will securely delete or anonymise it where appropriate.
Your rights
Depending on your location and the applicable data protection laws, you may have the right to:
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Request access to the personal information we hold about you
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Request correction of inaccurate or incomplete information
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Request deletion of your personal information where applicable
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Object to or restrict certain types of processing
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Request a copy of your personal information
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Withdraw your consent where processing is based on your consent
We will respond to requests relating to your personal information in accordance with applicable data protection laws.
If you would like to exercise any of these rights, please contact us using the details provided below.
Cookies
Our website uses cookies that are necessary for the website to function properly.
As Curated by Ticha grows, we may introduce additional analytics or marketing cookies to help improve the website and user experience. If this happens, this Privacy Policy and our Cookie Policy will be updated accordingly.
You can learn more about how cookies are used by visiting our Cookie Policy.
Third-party services
To operate Curated by Ticha and provide our services, we use trusted third-party service providers.
These may include:
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Wix (website hosting, forms and customer management)
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Google Workspace (email communication and secure document storage)
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Payment service providers used to process payments for our Services
Where payment processing is provided by a third-party payment service provider, your payment information will be processed in accordance with that provider's own privacy policy and security procedures. Curated by Ticha does not store or have access to your full payment card details.
These providers may process personal information on our behalf only where necessary to provide their services.
We encourage you to review their own privacy policies for more information about how they handle personal data.
International data transfers
As we work with internationally recognised service providers, your personal information may be processed or stored in countries outside the United Kingdom.
Where this occurs, we take reasonable steps to ensure that appropriate safeguards are in place and that your personal information is protected in accordance with applicable data protection laws.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or the way we process personal information.
The latest version will always be available on this page, and the "Last updated" date at the top of this Policy will indicate when changes were made.
Contact us
If you have any questions about this Privacy Policy or how your personal information is handled, please feel free to get in touch.
Email: hello@curatedbyticha.com
Your supervisory authority
Complaints
If you have concerns about how your personal information has been handled, we encourage you to contact us first so we have the opportunity to resolve the matter.
If you remain dissatisfied, and where applicable, you may have the right to lodge a complaint with your local data protection authority, including the UK Information Commissioner's Office (ICO).